Amazing Royal Jelly Privacy Policy
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Last updated: 09/25/2019

If you require more information or have any questions about our Privacy Policy, please contact our Client Concierge team via email at: queenbee@amazingroyaljelly.com
Who we are

Amazing Royal Jelly (“we,” “our” or “us”) is a health food company committed to sharing fresh royal jelly with honeybees and human beings. 

We are focused on helping both humans and honeybees thrive in harmony. 

As part of this mission, we are committed to protecting your privacy and information. We take your privacy, personal data and information seriously. 

Privacy Policy introduction

We'd like to take a minute to explain the information that we collect from and about you, how we do it, how and why we use that information.

First, it is important to understand that this Privacy Policy governs and applies to your use of, and any content, products, or services made available from or through, the Website amazingroyaljelly.com, including any subdomains thereof ("Website"). The Website is owned and operated by us.

Second, please be sure to read this entire Privacy Policy before using or submitting information to or over the Website. By accessing the Website on any computer, mobile phone, tablet, or other device, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website.

Third, this Privacy Policy is only applicable to the Website and not to any other websites that you may be able to access from the Website, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. When you leave the Website via a link to another website, you are subject to that site's privacy policy, terms of use, and other policies ("Third Party website policies") applicable to that site and you should review the Third Party website policies.

Fourth, we may modify this Privacy Policy at any time. If we decide to change this Privacy Policy, we will post those changes to the Website. Please check back frequently for updates as it is your sole responsibility to be aware of changes. Your continued use of the Website affirms your agreements to such changes.

Finally, this Website is intended for users who are located in the United States of America. Any users of the Website not located in the United States of America understand and agree to submit to the applicable laws and jurisdiction(s) of the United States of America which govern the use of this Website and the owner's collection and use of your personal information.

ABOUT THE DATA WE COLLECT AND WHY WE COLLECT IT

Important: Personally Identifiable Information ("PII") versus Non-Personally Identifiable Information ("Non-PII")

PII is information that identifies you as an individual - for example, your name, address, telephone number, e-mail address, credit or other payment card information, billing address, and shipping information. 

Non-PII is aggregated information, demographic information, IP addresses, user behavior data from web interaction metrics tools and other information that does not reveal your specific identity. PII and Non-PII may be collected anytime you access or use an Amazing Royal Jelly Website. 

PII and Non-PII may also be collected by Amazing Royal Jelly during webinars, in-person discussions, telephone conversations, and electronic or other written communications. We also collect information via cookies, as explained further below.

We collect information from you when you register on our Website, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another Website feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit or other payment card information, or other information. You may, however, visit our Website anonymously.  We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. 

Like most websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our Websites. Please refer to the sections below for information about cookies and how we use them.

Email opt-ins

When you submit your email address to Amazing Royal Jelly, we will add your contact details to a private database of email subscribers.

Your information is kept 100% private and secure. We prioritize your privacy.

When you submit your email address to Amazing Royal Jelly, you are opting to receive our emails, marketing promotions, and special offers.

Your email address will be stored permanently, unless you choose to 'Unsubscribe' from our email list.

You are free to unsubscribe from our email list at any time, at which point your email address will be removed.

We do not rent, share or disclose our clients’ email addresses to entities outside the control of Amazing Royal Jelly LLC unless required by a court of law, government agency, legal matter, or third-party service provider (i.e. our shipping, fulfillment or payment processing partners).

Cookies

If you make a purchase, attempt to make a purchase, or attempt to submit personal information to our Website, you may opt-in to saving your name, email address, shopping cart items and similar personal preferences via cookies.

We mainly use cookies to help clients remember and process the items in your shopping cart.

This is done for your convenience so that you do not have to fill in your details again when you return to our Website.

Additionally, we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Mozilla Firefox) settings. 

Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to third-parties?

In certain circumstances, we may disclose your PII to third-parties who assist in processing and shipping your order. Specifically, we may share this information with certain suppliers, freight and shipping companies, and manufacturers for the sole purpose of processing and shipping your order. We may also disclose your PII to payment processors such as Stripe for the purpose of processing your order.

We may also disclose your PII to third-parties as follows:

(a) If we believe it is necessary because we believe there has been a violation of the amazingroyaljelly.com Terms of Use and Terms & Conditions of Sale or of our rights or the rights of any third party;
(b) To respond and comply with legal process (such as a search warrant, subpoena, or court order) and to provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise required by law; and/or
(c) If we or some or all of our assets are acquired by another company, including through a sale in connection with bankruptcy, that company will possess the information collected by us and provided by you, and it will assume the rights and obligations regarding your information as described in this Privacy Policy.

We may also disclose your PII with your express consent.

Except as described above, we do not sell, trade, or otherwise transfer to third-parties your PII unless we provide you with advance notice and obtain your consent. The term "outside parties" does not include Website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Non-PII may be provided to other parties for marketing, advertising, or other uses.

Embedded content from other websites

Content on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who owns the photographs and testimonials on the Amazing Royal Jelly Website?

Legally, anything that you submit or post to the Website and/or provide us, including without limitation, photographs, testimonials, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, and create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

Analytics

Amazing Royal Jelly uses Google Analytics to anonymously track the browsing habits of our Website visitors.

Who we share your data with

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, browse the Website, or use certain other Website features in the following ways:

1. To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested;
2. To allow us to better serve you in responding to your customer service requests;
3. To quickly process and fulfill your transactions;
4. To administer a contest, promotion, survey, or other site feature; and
5. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. 

If you would no longer wish to receive promotional e-mail from us, please refer to the section titled "What rights you have over your data.” If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other Website features such as marketing programs and "members-only" content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Additionally, if you purchase a product from Amazing Royal Jelly, your data may be shared with our payment processors such as Stripe or PayPal.

We also share our data with Google Analytics, which is used to help improve the performance of Amazing Royal Jelly over time.

How long we retain your data

For users that register on our Website (if any), we store the personal information they provide in their user profile. These users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this Website, or have made purchases, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To modify your email subscription to our updates and newsletters, simply click the "unsubscribe" link at the bottom of our emails. This will allow you to unsubscribe and / or change your notification settings. Please allow up to ten (10) business days for any removal request to be processed. Please note that if you decide not to receive marketing e-mails from us, you may still receive transactional messages regarding your order(s) (i.e., order confirmation, shipping information, customer care notifications, etc.) and your account.

To delete all of your online account information from our database, please email queenbee@amazingroyaljelly.com and ask to have your membership and / or payment information cancelled / removed. Please note that we may still maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Internet-Based Advertising

We may partner with third-party service providers to serve ads on our behalf on non-affiliated third party sites. These third party websites and advertisers, or Internet advertising companies working on their own behalf, sometimes use technology to send, directly to your browser, advertisements that appear on our Website. They may also use cookies, web beacons and other technologies to collect anonymous information in order to measure the effectiveness of their ads and to personalize advertising content. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information we or the online advertising network serving the ad collect about your online activities here and elsewhere over time. For example, anonymous information collected across multiple sites that you visit over time may enable the ad network to predict your preferences and show you ads that are most likely to be of interest to you.

To opt out of these types of ads, please visit the Network Advertising Initiative (NAI) for information about how to opt-out of internet-based advertising by their members. See http://www.networkadvertising.org for general information about the NAI and http://www.networkadvertising.org/managing/opt_out.asp for the opt-out page. You may also visit https://www.aboutads.info/consumers/ to learn about internet-based advertising and how to opt-out from online behavioral ads served by some or all participating companies.

Amazing Royal Jelly also may use tools such as Google AdWords and Google Display remarketing services to advertise on third party websites (including Google) to previous visitors to our Website. This could mean that we advertise to previous visitors who haven't completed a task on our Website, for example by using the contact form to make an inquiry. This remarketing could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve advertisements based on someone's past visits to the Website. Of course, any data collected will be used in accordance with this Privacy Policy and Google's privacy policy.

You can set preferences for how Google advertises to you, including by opting out of internet-based advertising over Google through the use of cookies, by visiting the Google Ad Personalization page (https://adssettings.google.com).

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. As noted above, these linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we welcome any feedback about these linked sites (including if a specific link does not work). 

Except where expressly stated by Amazing Royal Jelly, Amazing Royal Jelly is not affiliated or associated with operators of any third party websites that link to or are linked from any Amazing Royal Jelly-maintained Website.

Amazing Royal Jelly disclaims any responsibility for the accuracy or content of information found on third party websites that link to or are linked from any Amazing Royal Jelly Website. Amazing Royal Jelly disclaims any responsibility for the security of any information (including without limitation credit or other payment card and PII that you may provide to any third party). Amazing Royal Jelly reserves the right, at any time and in its sole and absolute discretion, to block links to any Amazing Royal Jelly-maintained Website through technological or other means without prior notice.

Online Policy only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

Amazing Royal Jelly’s contact information

Please contact Amazing Royal Jelly by email at queenbee@onlineheaven.com – this is the email address of our Client Concierge team.

Our registered address is:

Amazing Royal Jelly LLC, 2300 Olympia Dr. Unit 271716, Flower Mound, TX 75027

Changes to Our Policy

If we decide to change our Privacy Policy, we will post those changes on this page (www.amazingroyaljelly.com/privacy-policy). Policy changes will apply to information collected after the date of the change. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.